Politique d'expédition

Delivery Terms
These delivery terms apply to all orders placed on our website.

Delivery area

We currently ship to the following countries:

France
Delivery costs

Free delivery

The exact delivery costs will be displayed at checkout.

Delivery times

france : about 2-7 working days after receipt of payment.

Please note that we do not deliver on Sundays and public holidays.

Carriers

We work with reliable delivery partners. You will receive notifications for each important step of your delivery.

Customs and import fees

If you are located outside the European Union, customs or import fees may apply.
These fees are the customer’s responsibility and are not covered by our services.
Please ensure all delivery information is correct to avoid any delays or issues.

Damaged packages

If your order arrives damaged, please contact us immediately and send photos of the package and the damaged items.
We will resolve the issue with the carrier concerned.

Contact

For any questions regarding delivery or your order, you can contact us at the following address:

Email: contact@heldrebois.com